Do you have any information about UQ webmail?, No need to worry if you don’t have one, because here we share some useful information about UQ webmail login, how to email setup, register your account, export & import email, reset or forgot your email password and more information.
What is UQ ?
UQ (University of Queensland) is a public research university located primarily in Brisbane, the capital of the Australian state of Queensland. They were started by the Queensland Parliament in 1909, and the UQ is one of the 6 sandstone Universities, the oldest university in each state.
The University of Queensland is ranked second nationally in the latest research assessment by the latest Australian Research Council and averages out of four major averages in Australia global university league tables.
What is UQ Webmail ?
Each UQ (University of Queensland) email student and staff member are assigned an Outlook email address. Their accounts are provided and managed by Information Technology Services.
UQ student email accounts are hosted on a cloud-based platform called Office 365 and you should check student email on a daily basis, it’s the main method of communication at UQ.
There are two ways you can verify your UQ email. You can access emails: On any device through the Outlook Web App or via a program installed on your computer or device. To set up email via a program on your device, and you can use this UQ webmail operating system.
University of Queensland Webmail Login
University of Queensland is a students host email accounts on a cloud-based platform called Office 365. You should check your student email on a daily basis as it provides the main method of communicating on UQ university.
Your student email address depends on the date you first enrolled in the UQ, follow the step-guide below to login to UQ webmail:
- First Open this webpage link auth.uq.edu.au.
- Enter your username and password in the field.
- Then click on the ‘Login‘ button.
You will only have access to Microsoft Outlook, not the rest of Office 365. You will also still be able to log into my.UQ to reset Microsoft Office 365 password.
Change UQ Webmail (Email) Password
Regularly change your UQ (University of Queensland) account password helps keep your identity safe and UQ systems secure.
You can change your password by entering your current login details below. When you are create a your new password, follow the password guidelines.
If you can’t remember you current password you can visit the password reset page.
- First Open this webpage link.
- Enter your UQ username and Current Password in the field.
- Click on the ‘Continue‘ button.
Forgot or Reset University of Queensland Email Password
To regain access to your account, you will need to know:
- Your UQ username.
- The personal email address or mobile number you registered in my.UQ dashboard.
If you’re a student, your email and Office 365 password will have to be changed separately.
- First Open this link identity.uq.edu.au/password-reset.
- Enter your UQ username in the field.
– They send you a verification code so you can regain access to your account and Where should send your verification code? - Enter your personal email and Mobile number.
- Then click on the ‘Continue‘ button.
How to External University of Queensland Users Password Reset ?
External UQ users can reset their password through the following this webpage link which will generate an email notification where you will be required to follow the step-guide.
To create and enroll users outside of this university refer to the External Users tool website.
Reset UQ password
- Click on the following this webpage link.
- Enter in your Email in the email address.
- Click on the ‘Submit‘ button.
- You will receive a confirmation message that you have been sent an email.
- Access your email address and click on the ‘Click Here’ button.
– You can see password reset link is active for 24 hours. - Enter your verification code contained in your email i.e. e5vgk7nvbpdam8ra1shceivt0v.
- Enter your new Password and Confirm your password.
- Read the Term Acceptable Use of UQ ICT Resources and select the checkbox to indicate you have read the terms and conditions.
- Option to include company / organization and job title information.
- Enter the Contact Phone number.
- Click on the Submit button.
- You will receive or access a message that your account has been activated.
- Click the button here to log in to Learn UQ.
UQ Webmail IMAP and POP Server Settings
Most modern UQ email software automatically configures your mail server settings when you enter your UQ (University of Queensland) account.
If your email software is out of date, you can manually enter the mail server settings using the following IMAP information:
- Server name: outlook.office365.com
- Username: uqusername@uq.edu.au
- Port: 993
- Encryption method: TLS
- Authentication method: OAuth2
NOTE: SMTP setting information will appear automatically. POP settings are disabled by default.
UQ Exchange Settings
- Incoming Exchange mail server address: exchange.uq.edu.au
- Username: uqusername
- Password: Your UQ password
- Webmail address: https://exchange.uq.edu.au/
UQ IMAP Settings
Incoming IMAP Settings
- IMAP server address: exchange.uq.edu.au
- Encryption method: SSL + MD5
- Port: 993
Outgoing IMAP Settings
- SMTP mail server address: smtp.uq.edu.au
- Encryption method: SSL +MD5
- Port: 465
- Username: username
- Password: Your UQ password
- Webmail address: https://exchange.uq.edu.au/
How to Setup UQ Student Email on Android Device ?
- Choose on the Exchange and Office 365 from the list of account types.
- At enter your email address, enter your username in the format of firstname.last@uqconnect.edu.au (e.g. john.maheta@uqconnect.edu.au)
- Click on the Next button.
- Choose on the Work or school account, and if your email address is tied to more than one email account.
- At enter password, enter your UQ email password.
- Tap Sign in.
– the password will be different to your my.uq password and you can Reset your email password if you do not know it. - Your account should now be ready.
- Click Done.
If you encounter an error android setup, you try this Manual Setup.
Manual setup
- Choose on the Exchange and Office 365 from the list of account types.
- At enter your email address, enter your username in the format of firstname.lastname@uqconnect.edu.au (e.g. john.maheta@uqconnect.edu.au)
- Click Manual setup.
- Complete the fields on the page like this:
– Username: Enter your username in the format of firstname.lastname@uqconnect.edu.au
– Password: Enter your UQ password in the field.
– Server Type: Enter exchange.uq.edu.au into the server field.
– Port: Select 443
– Security Type: TSL/SSL, The post and security type should automatically default to the correct information. - Click Next.
- If you are receive and send a Remote security administration alert.
- Tap OK.
- Choose on the sync settings of your choice, then tap Next.
- Press Activate.
How to Setup UQ Student Email on iOS Device ?
- Open Settings on your device.
- Click on the Accounts & Passwords option.
- Tap Add Account.
- Press Exchange.
- Enter your UQ email address in the format of firstname.lastname@uqconnect.edu.au (e.g. john.maheta@uqconnect.edu.au).
- Then tap Next.
- Last click on the Sign In button.
- Enter your UQ password.
- Select appropriate options and save.
Setup or Configure UQ Student Email for Outlook (macOS)
- Open Outlook on your device.
- Then click on the Tools (located in the top menu) followed by Accounts.
- Click Add Email Account.
- Email Address: enter your firstname.lastname followed by @uqconnect.edu.au (e.g. john.maheta@uqconnect.edu.au).
- Click Continue.
- UQ single sign-on will pop up, then enter your UQ username and password & click Login button.
- Click Done.
UQ Student Email Account Setup for Outlook (Windows)
- Open Outlook on your devices, when prompted by Microsoft Startup screen.
- Click Next.
- When asked if you wish to configure an email account, select Yes and tap Next.
- Enter a name and email address in the format of firstname.lastname@uqconnect.edu.au (e.g. john.maheta@uqconnect.edu.au).
- Click Next to continue.
- Enter the UQ password and tick ‘Remember my credentials’.
- Click Next.
- Enter your UQ username and password on the single sign-on prompt.
- Click Login, then Finish button.
How to Setup or Configure UQ Staff Email on Windows?
Every UQ (University of Queensland) staff member is provided with an Outlook email address. UQ Accounts are supplied and managed by Information Technology Services.
To set up email via a program on your device, follow the guide for your operating system.
Outlook 365
Setup email for the first time
An UQ account set-up wizard will walk you through the process:
- Open Outlook 365.
- Your UQ email account should be automatically detected.
- If not, enter your UQ account username in the Email address in the field using the format username@uq.edu.au. For example, john.maheta@uq.edu.au.
- Click Connect.
- Select Microsoft 365 option.
- Enter the UQ username and password in the UQ Authenticate window.
- Then click Login.
- When Account successfully added message appears.
- Click on the Done button.
Setup after changing your account
You have changed your email address account, name or you have a problem with Outlook Software that can’t be fixed another way, you may need to remove your account and set up Outlook again.
- Submit an IT request to remove your profile.
- After your profile has been removed, open Outlook.
- Enter the profile name and click OK, this profile name can be anything.
- Your UQ email account should be automatically detected. If not, enter your UQ account username in the Email address in the field using the format username@uq.edu.au. For example, john.maheta@uq.edu.au.
- Click Connect.
- Select Microsoft 365 option.
- Enter the UQ username and password in the UQ Authenticate window.
- Then click Login.
- When ‘Account successfully added’ message appears.
- Click Done.
Setup and Configure UQ Staff Email on macOS for Mac
Outlook 365
- Open Outlook 365 on your device.
- Click ‘Get Started’.
- Click on the Sign In button.
- Enter your UQ account username in the Email Address in the field using the format username@uq.edu.au. For example, john.maheta@uq.edu.au.
- Click Continue.
- Enter the UQ username and password in the UQ Authenticate window.
- Then click ‘Login’.
- Once setup is complete, click Done.
Setup and Configure UQ Staff Email on iOS for iPhone and iPad
Outlook
- Download the Outlook app from the App Store.
- Open the Outlook app.
- Enter your UQ account username in the Email Address in the field using the format username@uq.edu.au. For example, john.maheta@uq.edu.au.
- Click ‘Add Account’.
- You’ll be taken to the UQ Authenticate portal.
- Enter the usual UQ account username and password in the field.
- And tap Login.
These instructions are for iOS 13.
- Open the settings app on your device (cog icon) and click Passwords & Accounts.
- Tap Add Account, then click Microsoft Exchange.
- Enter your UQ account username in the Email Address in the field using the format username@uq.edu.au. For example, john.maheta@uq.edu.au.
- Enter a description of the account in the ‘Description’ in the field.
- Then tap Next.
- Click on the Sign In button.
- You’ll be taken to the UQ Authenticate portal.
- Enter the usual UQ account username and password in the field.
- And tap Login.
- Click Accept on the ‘Permissions requested’ screen.
- Choose the apps you want to sync with the email account.
- Click Save.
Export & Import UQ Emails, Calendars ans Contacts
You can export and save everything from Outlook as a .pst file (Windows) or .olm file (mac), including email, contacts and Calendars.
You can use this file to import the Outlook details to a new computer or the file as a backup or record.
Export creates a copy of your emails and info nothing will leave your inbox or be deleted. You’ll still have access to everything.
For Windows
Exported the Windows files (.pst files) can be used on both Windows and Mac versions of Microsoft Outlook.
Export from Outlook
- Open Outlook.
- Go to the File tab and click Open & Export > Import/Export option.
- Select Export to a file and click Next.
- Select Outlook Data File (.pst).
- Click Next.
- Select the name of the account you want to export, you can only export one account at a time.
- Tick the Include subfolders box to make insure everything from UQ account, including emails, contacts and calendars, is exported.
- If you want to export from a particular date range, click Filter, then choose the ‘Advanced’ tab and then:
– set ‘Field’ to ‘Received’. select ‘Field’ > ‘All Mail Fields’ > ‘Received’
– set ‘Condition’ to ‘between’
– enter your birth-dates in the ‘Value’ field using the format YYYY/MM/DD. For example, 2021/06/31 to 2021/06/28. - Click the Add to List button, then click OK.
- Tap Next.
- Click on the Browse to save the .pst file to a location on the computer.
- Enter your file name, choose a place to save your file.
- And click OK.
- Click Finish.
- If you want to use a password.
- Enter it twice and click OK, if not, leave the fields blank.
- Click OK.
Import to Outlook
- Open Outlook.
- Go to the File tab and click Open & Export > Import/Export option.
- Choose on the Import from another program or file.
- And click Next.
- Select ‘Outlook Data File (.pst)’ and click Next.
- Click on the Browse and choose the file you want to import.
- Under Options to select how you want to handle duplicate entries.
- Then click Next.
- If your .pst file is password protected.
- Enter your password and click OK.
- Tick the Include subfolders box and select ‘Import items into the current folder’.
- Click Finish.
For Apple
Exported for Mac files (.olm files) can only be used on Outlook for Mac.
Export from Outlook for Mac
- Open Outlook.
- Go to the Tools tab and click Export option.
- Tick which items you want to export and click on the Continue button.
- Enter your file name and choose where you want to save the file on your computer.
- Click Save.
- Click Finish when your file has finished exporting.
Import to Outlook for Mac
- Open Outlook.
- Go to the blue Tools tab and click Import.
- Select Outlook for Mac archive file (.olm) and click Continue.
- If you are importing a Windows file, then select ‘Outlook Data File (.pst)’ option.
- Locate the file you want to import and click Import.
- Imported items will show up in your navigation pane under the heading ‘On My Computer’.
- Contacts will have emails in the ‘People’ tab, Emails in the ‘Mail’ tab and Calendar items in the ‘Calendar’ tab.
Contact Support and Email on University of Queensland
UQ switchboard
- St Lucia: (07) 3365 1111
- Gatton: (07) 5460 1111
Admissions
- Domestic: (07) 3365 2203
- International: (07) 3365 7941
Address
- St Lucia QLD 4072 Australia
Postal Address
- UQ postal address
The University of Queensland
Brisbane QLD 4072 Australia
What Services does University of Queensland Offer ?
Student Central has ample outdoor seating and plenty of spots inside to relax and recharge. You can even book consultation rooms to study in outside of service hours.
- Student administration
- Support services
- Enrichment and employability
- Academic records
- Admissions and changing programs
- Enrolment and fees
- Counselling
- Wellbeing
- Exams and calculator approvals
- Career advice
- Employability Award
- Forms and certified documents
- Graduation queries
- Orientation and timetables
- Study skills
- Study (or academic) progression
- Withdrawing from a course or program
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