Do you have any information about Telstra webmail?, No need to worry if you don’t have one, because here we share some useful info about Telstra webmail login, email setup, import and export email, reset email & password and more information.
What is Telstra webmail ?
Telstra webmail is a web-based email accounts service provider. This is usually a free email accounts service that is operated from a web site, For example, Hotmail, Gmail and Yahoo Mail are known as service email service providers.
Telstra enables webmail users to get their mail longer, as they have a connection to an online connection and access to the browser. This means that the user will not be able to browse an old email or email a new one.
Telstra webmail login
You can sign in to Telstra webmail via the login page or my account, see the steps below to login to Telstra webmail.
- Go to the Telstra webmail login page signon.telstra.com.au.
- Make sure you have your Telstra email (user@telstra.com, user@bigpond.com, user@bigpond.net.au) and password.
- Enter your Telstra email and password in the field.
- You tick the ‘i am not a robot’ option.
- And you can also tick the box with the ‘Remember username’ option.
- Finally click on the ‘Login’ button.
Forgot or Reset Telstra webmail password
If you have forgotten your password, follow the below steps to again access to your login webmail account.
- Open the marketplace homepage myid.telstra.com.
- Enter your username below, you will receive a link email to reset your password.
- Click the ‘Login’ button in the upper right corner of the application.
- Click ‘Forgot Your Password’ option.
- Enter the email address you used to sign in to Market, then select the ‘Send Email’ button.
- Once you have clicked send, the Telstra will send you an email with a link where you can reset your password.
- Navigate to your email inbox and open the Telstra email address.
- Within the email, you will need to click the ‘reset password’ button.
- A new Internet browser window will then open, prompting you to reset your password.
- Once you reset your password, you’ll receive a confirmation email from Telstra advising a successful change.
Telstra webmail Bigpond.com
Telstra email Bigpond.com is provides IMAP access to your Bigpond.com (Telstra Mail) account, so you can connect to your email from mobile devices and desktop email clients.
When you disconnect your Bigpond service, all of your associated email addresses will also be cancelled. Having an active account with Telstra will allow you to continue using your @bigpond.com.au email address. The process will usually take 5 days and you may not be able to access your email within this period.
Telstra Email IMAP, POP and POP3 Settings
Manual Setup
To set up your Telstra Mail manually you need to know the names and port numbers of the server settings, including the IMAP and POP configurations on Telstra.
Both IMAP and POP allow you to download emails to your phone, computer or tablet.
IMAP syncs your email with the email server settings. So anything you do to your emails like reply, delete or mark as read will be updated on all your devices.
POP doesn’t sync your email with the mail server settings, So anything you do to your email will only appear on that device.
IMAP server settings
Account type
- Account type: IMAP
Incoming server settings
- Incoming server address: imap.telstra.com
- Encrypted connection: SSL
- Incoming server port: 993
Outgoing server settings
- Outgoing server address: smtp.telstra.com
- Encrypted connection: SSL/TLS on port 465 or STARTTLS on port: 587
- Outgoing server port: 465 or 587
- SMTP authentication: On
Username & Password
- User name: email address – ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com.’
- Password: email account password – REMEMBER it’s case sensitive.
Other settings to check
- Make sure ‘Outgoing server requires authentication’ is ticked.
POP server settings
Account type
- Account type: POP3
Incoming server settings
- Incoming server address: pop.telstra.com
- Encrypted connection: SSL
- Incoming server port: 995
Outgoing server settings
- Outgoing server address: smtp.telstra.com
- Authentication: Yes
- Outgoing server port: 465 or 587
- Encrypted connection: SSL/TLS on port 465 or STARTTLS on port 587
Username & Password
- User name: email address – ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com.’
- Password: email account password – REMEMBER it’s case sensitive.
Other settings to check
- Make sure ‘Outgoing server requires authentication’ is ticked.
BigPond Email server settings
Note: These settings are provided for older BigPond email accounts.
Account type
- Account type: POP3
Incoming server settings
- Incoming server address: mail.bigpond.com
- Encrypted connection: SSL
- Incoming server port: 995
Outgoing server settings
- Outgoing server address: mail.bigpond.com
- Authentication: Yes
- Outgoing server port: 465 or 587
- Encrypted connection: With SSL encryption
Username & Password
- User name: email address – ending in ‘@bigpond.com’, ‘@bigpond.net.au’ or ‘@telstra.com.’
- Password: email account password – REMEMBER it’s case sensitive.
Other settings to check
- Make sure ‘Outgoing server requires authentication’ is ticked.
How to Setup Telstra Email on Android device ?
This guide gives you step-by-step instructions on how to add a Telstra Mail email account to your Android device program or modify your email account. It contains all the advanced mail server details you need. You may data charges when you set up and use a Telstra Mail account. Read the guide below to set up a Telstra email address on your Android device.
- First go to Apps and then Settings option.
- In the General tab select your Accounts or Sync option.
- Choose Add Account and select Email, then select Other if prompt after selecting Email.
- Enter your Telstra Email Address and valid Password then tap Next button.
- If you would like to adjust Sync Settings you can do that here otherwise select Next button.
- Name the account, then select Done button.
- Your account is now set up to use Telstra mail.
- If automatic setup doesn’t work details will have to be added manually below.
To do that follow these steps
- First go to Apps and then Settings option.
- Click on the Accounts or Sync in General tab.
- Choose Add Account and select Email option.
- Select Other if prompted after selecting Email.
- Enter your Telstra Email Address and valid Password then tap Manual Setup.
- Select IMAP, then enter your Email Address and Username in the field.
- Then enter your Password in the field.
- In IMAP server, enter imap.telstra.com.
- Security Type is SSL and Port is 993.
- Select Next button.
- Enter smtp.telstra.com as your SMTP server and make sure Security Type is SSL and Port is 465.
- Make sure Require Sign-In is selected.
- Click on ‘Next’ button.
- If you would like to adjust Sync Settings you can do that here, otherwise select Next button.
How to Setup Telstra Email on Windows Mail 10 ?
This guide gives you step-by-step instructions on how to add a Telstra Mail email account to your Windows Mail 10 program or modify your email account. It contains all the advanced mail server details you need. You may data charges when you set up and use a Telstra Mail account. Read the guide below to set up a Telstra email address on your Windows Mail 10.
Add to Windows Mail 10
- Open your Windows Mail 10, and select Settings option.
- Select Manage Accounts and then select Add Account option.
- Select on another account (POP, IMAP).
- Enter your email address and password, then select Sign In button.
- Your email account should be set up.
- Last click on ‘Done’ button.
Changes to email account settings
- Open your Windows Mail 10, and select Settings option.
- Select Manage Accounts and then to open the Account Settings section, then select the email account you want to modify.
- Select Change mailbox sync settings to update your sync options.
- Choose to return to account settings once done.
- Select Advanced Mailbox Settings.
- Update your server settings as follows:
– For ‘Incoming Email Server’ enter: imap.telstra.com: 993:1
– Enter for ‘Outgoing (SMTP) Email Server’: smtp.telstra.com: 465:1
– Make sure ‘Outgoing server requires authentication’ is ticked
– To use the same username and password to send the email
– Make sure ‘Incoming Email requires SSL’ is ticked
– Make sure ‘Outgoing Email requires SSL - Your email account should be modified.
- Select on ‘Done’ button.
Configure Telstra Email Account on Outlook 2016
This guide gives you step-by-step instructions on how to add a Telstra Mail email account to your Outlook 2016 program or modify your email account. It contains all the advanced mail server details you need. You may data charges when you set up and use a Telstra Mail account. Read the guide below to set up a Telstra email address on your Outlook 2016.
Setup on Outlook
- Open your Microsoft Outlook 2016 on devices.
- Go to the Info tab and select Account Settings option.
- To create a new email setup, then select New button.
- Select ‘Manual setup or additional server types’ and then select Next button.
- Select IMAP and then select Next button.
– User information enter name and Telstra email address.
– Log on information enter Telstra email address and password.
– Untick the box ‘Log on using Secure Password Authentication (SPA)’. - Update the your server information below:
– Account type: IMAP
– Incoming mail server (IMAP): imap.telstra.com
– Outgoing mail server (SMTP): smtp.telstra.com
– Mail to keep offline: User defined - Click on the ‘More Settings’ option.
- Select Outgoing Server tab.
– ‘My outgoing server SMTP requires authentication’ is Ticked box
– ‘Use same settings as my incoming mail server’ is selected - Select Advanced and under Server Port Numbers:
– Incoming server (IMAP): 993
– For ‘Use the following type of encrypted connection’ choose SSL
– Outgoing server (SMTP): 465
– For ‘Use the following type of encrypted connection’ choose SSL - Select OK and then Next button.
- Microsoft Outlook will test your email settings.
- Once it’s done, select Close button.
- Last click on the ‘Finish’ button.
- Your Telstra email address should now be added, and use it.
Setup and Configure Telstra webmail on Thunderbird
This guide gives you steps instructions on how to add a Telstra email account to your Mozilla Thunderbird program or modify your email account. It contains all the advanced mail server details you need. You may data charges when you set up and use a Telstra account. Read the guide below to set up a Telstra email address on your Mozilla Thunderbird.
- First Open Mozilla Thunderbird.
- And click the Menu button in the top right corner.
- Once the menu appears, then select Options then Account Settings option.
- Click the Actions drop-down in the bottom left corner.
- Then click Add Mail Account option.
- Here is your complete information below:
– Username: enter your name as you would like it to be displayed in the Your name field
– Email Address: enter your full email address in the Email address field
– Password: choose the password for your email account in the Password field - Once you’ve entered this information, then click Continue button.
- You must provide your full server information below:
– For the Incoming Server, set the Server Type to IMAP4, hostname to imap.bigpond.com, Port to 993, SSL to SSL/TLS, and Authentication to Autodetect
– For the Outgoing Server,set the hostname to smtp.bigpond.com, Port to 465, SSL to SSL/TLS, and Authentication to Autodetect - Last, enter your full email address eg. example@telstra.com in both the Incoming and Outgoing Username fields.
How to Use Email Account on Telstra webmail ?
Telstra Mail will only work on newer and more secure browsers. Telstra webmail has a guide on how to use email, which you can see below:
Create New email and with add an attachment file
- Select New Email option.
- In the To address bar, then enter the full email address you would like to send the email to or select from contacts.
- If you want to send a copy to someone else, then select Cc on the right and then enter in their full email address in the Cc field.
- Enter in a Subject and type your message.
- Select the paperclip icon next to Attachments.
- Select the attachment to send from where you saved it to your folders.
- Click on the ‘Send’ option.
View or download an attachment
- Select the email with the attachment that will then be displayed in the preview pane.
- Click the download icon next to the attachment to download this file.
- Click the Preview icon to view the attachment.
- Only some file types are available in the preview function.
- If the attachment is a Calendar invitation, then click the Add to calendar icon to add this event to your Calendar.
Reply to an email
- Click on the email option you want to reply to.
- Select Reply or Reply All.
- Type in your message.
- Select Send and return to your Inbox by selecting the menu on the left.
Create an email signature
- Click on ‘Settings’ option.
- Select the Mail menu, then select Signature Auto To Insert. The default set will be selected by the signature position.
- If you choose Default Add email by default and click the Set option.
- Choose plain or rich text email If you choose rich you will need to use the toolbar to format your signature.
- Enter in a Name to identify the signature.
- Enter in your signature details.
- And select ‘Save’ option.
Set up email auto forwarding
- Click on the ‘Settings’ button.
- Select the Mail menu, then select Auto-forward option.
- Tick the check box to Enable Auto-forward.
- If it’s not already you ticked.
- Enter the full email address where the emails are sent to the target area.
- Keep a copy in your inbox will be ticked by default.
- Unleash this if you do not want to keep copies.
- Select on ‘Save’ option.
Add a rule to manage your emails
- Click on Settings option.
- Select the Mail menu, then select Organised Inbox.
- Click Add and enter a Rule Name.
- Active will be ticked by default.
- Select the action option you want to perform from the drop-down menu.
- Enter the criteria of the rule to apply to email.
- Email contains or does not contain anything from its subject, per or cc.
- Select on ‘Save’ button.
How to add an email account
- Click on ‘Settings’ button.
- Select the Mail menu.
- Click Add email account and Select Add option.
- Enter in the description.
- Enter in your Username, Email address and Password for that email address in the field.
- Choose one of two mail server types (e.g IMAP / POP).
- Select on ‘Save’ button.
Telstra webmail Customer Support Number
They can help you get all your devices working together – whether they’re Telstra or not – Thier trained consultants will assist you over the phone, remotely via secure software system or in your home. The experts are available 24×7 over the phone and online to help you get your email working.
If you have a Telstra email id or service, visit Call 180-027-0860 us to get support for your product.
Prefer to talk to someone over the phone? Concierge Tech Support is available 24/7 via 132 999.
Use the calendar features of Telstra Mail
- First Select Calendar on the Telstra.
- Click on the New Event.
- Enter in the event’s details.
- Click on ‘Save’ button.
Share Calendar
- Click on Calendar on the Telstra.
- Place your cursor on the navigation on the left.
- And then click on what appears to share this calendar.
- Enter the email address of the person you want to share with.
- Select their permission option (i.e. View Only or View and Edit).
- Click Add to add them to the calendar sharing list.
- If you want to allow anyone to subscribe to your View All Calendar, check the checkbox.
- Send a select notification to your invites to view your calendar.
Find an event to check its location
- Click on Calendar on the Telstra.
- Enter an event name or a keyword in relation to the event in the search calendar.
- Select enter or use the magnifying glass icon.
- Go to the event in the search results to show its details.
Retrieve a Deleted email from Telstra webmail
If you accidentally delete an email from your inbox you can retrieve it within 7 days after you deleted it by following the steps in this guide.
- Deleted emails are stored in your Telstra Mail Trash folder for 7 days.
- If you can see the email in your trash folder, you can retrieve it.
To Retrieve a deleted email
- Log into Telstra Mail in your browser.
- Select on ‘Trash’ option.
- Tick the check box next to the email you want to retrieve.
- Click on the More option.
- Select Move To.
- Select Inbox option.
Recover an email
- No Deleted emails are permanently removed from the Trash after seven days.
- Or if you manually empty the Trash folder they will be deleted immediately.
- Either way, once an email is removed from the Trash folder, you can’t retrieve it.
- So be careful which emails you delete.
Contact support or Email on Telstra
The ways to call and contact Telstra no matter if it’s for sales help, technical support or account and billing services.
Telstra phone service
As one of the biggest mobile and broadband providers in the country, Telstra offers 24/7 customer service support in multiple languages. Telstra’s general phone number, you can get help for any question you might have find service support or pay your Telstra bill 24 hours a day.
General support
Telstra phone numbers for residential customers, and Residential customers can call Telstra 24×7 for general enquiries, help, and service support by dialling 13 2000, at any time.
For customers needing accessibility assistance, you can dial Telstra Disability Hotline at either call 1-800 068 424 (voice), or 133 677 (TTY). Telstra also offers a disability support enquiry form.
Call Telstra from overseas
Telstra’s overseas customer service number is +61 439 125 109, which is free to call from a Telstra phone. Telstra Platinum tech support members can also dial +612 9242 0570 for technical support while abroad.
Multilingual customer support
They offers multilingual support in a variety of languages, as well as multilingual support in-store. Find a complete list of Telstra stores that offer multi-lingual support, as well as the languages supported in each store, online.
Multilingual service numbers
- Arabic: 1800 726 001
- Cantonese: 1800 677 008
- Mandarin: 1800 678 876
- Vietnamese: 1800 644 500
- Need a different language not listed?: 131 450
Postal address
Telstra does not offer a public email, citing security concerns with Telstra 24×7 customer support by phone or live chat, there are plenty of ways to get in touch with their customer service. For all postal mail, including forms, applications, and complaints, customers can mail them to:
- 242 Exhibition Street
Level 41, Melbourne
VIC 3000, Australia
What is Telstra ?
Telstra Corporation Limited, known as the Australian Telecommunications Company, is the provider of telecommunications networks and markets for the creation and operation of voice, mobile, internet access, pay television and other products and services.
It is a market shareholder in S&P/ASX 20 and shares of Australia’s largest telecommunications company. Telstra has built the largest wireless carrier in Australia, with 18.8 million subscribers by 2020.
What Services does Telstra offer ?
Telstra’s principal activities include providing telephone exchange lines to homes and businesses, servicing local and long-distance telepbone calls in Australia and international calls made to and from Australia, supplying mobile telecommunicatious services and providing a comprehensive range of data, Internet and on.
- Fixed line
- Mobile telephony
- Internet
- Data services
- 4G network backup
- Make a payment
- Recharge Pre-Paid
- Fix an issue
- Network services
- Pay TV
- Free delivery
- Track your order online
- Mobile Phones
- Home Broadband
- Tablets
- Mobile Broadband
- Entertainment
- Telecommunications
Read Also: Justhost webmail
Telstra pricing
Telstra offers a pensioner discount on the home phone service, a minimum of $3 and up to a maximum of $12.25 from your bill a month. There is also a discount on any phone calls you make. If you need to get your phone line connected, there is a discount on connection charges.
At their standard prices, the options you have to choose from include: NBN 25 for AU$75 a month, NBN 50 for AU$90 a month, NBN 100 for AU$110 a month, NBN 250 for AU$140 a month and NBN 1000 for AU$180.
Best Telstra TV bundle
If you want to add entertainment to your plan, Telstra’s $99 per month plan is your best bet. On top of unlimited data and Standard Plus speeds (for NBN customers), Telstra will throw in a Telstra TV 3 set-top box.
Telstra has the monopoly of the cable and NBN systems all over Australia. Other networks rent from them so the price of the connection is still at the feet of Telstra.