PTD webmail login | PenTeleData Webmail Log In

Do you have any information about PTD webmail?, No need to worry if you don’t have one, because here we share some useful information about PTD webmail login, how to email setup, register your account, export & import email, reset or forgot your email password and more information.

What is PTD ?

PTD (PenTeleData) was founded in 1994th with the purpose of providing affordable Internet access and the vision of providing High-Speed Internet Cable Services. They founders saw what the future might hold for this ‘information superhighway’, or strategically planned accordingly.

The PenTeleData partnership has invested more than 300 million in fiber optic infrastructure with nearly 10,000 miles of fiber optic cabling and 60 knots for diversity and redundancy.

What is PTD webmail?

PTD (PenTeleData) webmail is a web based email client service giving you the ability to check your email address at anytime with any Internet connection. Whether on vacation or at home, you can access your email account at any time, unless it has already been downloaded using an email client.

PenTeleData would like to welcome you to ‘My PenTeleData webmail’. They provided a brief tutorial of the more commonly used functions of the web based e-mail services system. In the event that you have a question or trouble accessing your e-mail account using ‘PTD webmail’ solutions.

PTD webmail Sign in

PTD.net email is an online mailing service provided by PenTeleData, a fiber optic network service provider operating in Pennsylvania and New Jersey since 1994.

In this page you will learn how to access ptd.net webmail, so if you don’t know how to get into your account or if you are having some kind of problem just follow the steps below and you’ll be ready to start sending and receiving messages online in no time.

Penteledata webmail login

• Go to PTD’s webmail sign in page at promail.ptd.net.
• Enter your username in the first field of the form access form located in the center of the page.
• Enter your Penteledata webmail password in the second field box.
• Click on the ‘Log In’ button.

Done! You may find it easy to log in to your PTD email account.

PTD Password Management: Forgot password, Change password and Problem Report

Forgot password

You can contact the PenTeleData Customer Service Department for assistance. Because Ptd.net email login accounts are secure, Customer Service needs to verify your identity and make sure you are authorized to have access to the account before releasing your password.

Change Password

• First login PTD email account this link webmail.ptd.net then reset or change webmail password.
• From the customer overview panel, then select the ‘Change Password‘ link.
• Enter your current password in the field labeled ‘Current Password’.
• Enter your favorite new password in the ‘New password’ and ‘New password (again)’ fields.
• Your new password will need to be at least seven characters and no more than 29.
• Your password also must contain at least 1 number or a special character.
• Click on the ‘Change Password’ button.
• After you change your password you will see a message saying that the change was successful.

Problem Report

• First Open this webpage link www.ptd.net.
• From the customer overview panel, then select the ‘Problem Report‘ link.
• From here you will be able to submit a trouble ticket to PenTeleData.
• To do this, select the service you are experiencing from the drop-down box labeled ‘Type of service.’
• Next, enter a summary of your problem and then enter a description of the issue you are experiencing.
• If you have any special requests on how or when to be contacted please note this in the description field.
• Once all fields are completed, click the ‘Create Trouble Ticket’ button.
• Once they received your report, a representative will be in contact with you shortly.

What are the Features of the PTD (PenTeleData) webmail?

• A tab based layout
• Drag and drop e-mail message capabilities
• The preview pane allows you to stay in your inbox
• Adding multiple e-mail address to your Address Book just got easier
• Adding e-mail contact groups to your Address Book
• A new search feature that scans through subject lines and sender
• Sorting your e-mail by subject, sender, date and size
• Checks for new e-mail every 5 minutes automatically
• Autocomplete the e-mail address in the recipient field (when the desired recipient appears in your address book).
• All new animated emoticons
• A spell checker
• E-mail message filtering
• A Calendar
• Use of multiple signatures
• Auto responders

PTD webmail IMAP and POP3 (SMTP) server settings

PTD.net provides IMAP and SMTP server support so, you can access your PTD email from any desktop and mobile software with this Ptd net webmail login setting.

IMAP – Incoming Mail Server

For all the devices and email client platforms, below are the general ptd.net IMAP server settings needed to enable the incoming email services for your account. You must carefully enter and apply all IMAP server settings as below because incoming mail services will not be activated without the same.

• Account Type: IMAP
• Username: Your username
• Server hostname: promail.ptd.net
• Server port: 143
• Authentication: Password
• SSL/TLS: No

POP3 – Incoming Mail Server

You can use the ptd.net POP3 server settings if you want to configure your PTD email account as a POP server account on any device or email client platform. The following are the settings for the PTD POP3 server.

• Server account: POP
• Email Server user name: Your full PTD email address
• Password: Your PTD email password
• Server hostname: promail.ptd.net
• Server Port: 995
• TLS/SSL required: YES
• Authentication required: YES (Email account Username and Password)

SMTP – Outgoing Mail Server

To allow the outgoing mail services of your ptd.net email account, you must use the correct PTD SMTP server settings for your device or email client platform in the table below.

• Account Type: SMTP
• Username: Your username
• Server hostname: promail.ptd.net
• Server port: 587
• Authentication: Password
• SSL/TLS: Yes

This means you don’t have to use Ptd.net webmail interface! You can check your email and send messages using other email program.

How to Setup PTD email on Outlook 2016 (Windows) ?

This detailed guide will guide you through how to configure e-mail software to use the PenTeleData server with an IMAP server connection.

• First Open Microsoft Outlook by either selecting the ‘Microsoft Outlook’ icon from the Windows ‘Desktop’.
• Select ‘Add Account’ from the ‘File’ menu.
• Place a dot next to ‘Manually configure server settings or additional server types’ and click Next.
• Place a dot next to ‘POP or IMAP’ and click Next.
  – Your Name: enter your name as it appears when people receive e-mails from you.
  – Email Address: enter your PenTeleData email address in the field.
  – Account Type: Select ‘IMAP’ from the drop down box.
  – Incoming Mail Server: enter ‘promail.ptd.net’ in all lower cases.
  – Outgoing mail server (SMTP): enter ‘promail.ptd.net’ in all lower case letters.
• Enter User Name your email address will automatically appear after entering it into the ‘Email Address’ field, remove the ‘@ptd.net’ from it.
• Choose password enter the password that corresponds to your ‘User Name’ entered above. When typing your password, only a series of ‘xxxx’ will appear for password confidentiality.
• When your screen resembles the window below, click on the ‘More Setting’ button.
• Click on the ‘Outgoing Server’ tab on the top of this window.
• Place ‘Check’ next to ‘My Outgoing Server (SMTP) requires authentication’.
• Then click on the ‘Advanced’ tab.
• In the box labeled ‘Outgoing server (SMTP)’ type ‘587’.
• When you are finished click ‘OK’.
• You will now be returned to the ‘Add Account’ window, click ‘Next’ to continue.
• Microsoft Outlook will automatically test the account settings. If both tests complete successfully, click ‘Close’.
• If there are any errors encountered, go back to step 12 and recheck your settings.
• The ‘Add Account’ wizard has now been completed.
• Click ‘Finish’ to close the wizard.

Setup PTD email account on iPhone Devices

• First choose From the main desktop, select ‘Settings’.
• Choose on the Mail, Contacts, Calendars then click ‘Add Account’.
• Select ‘Other option and click next, then select ‘Add Mail Account’.
  – Your Name: enter your name as you would like it to appear when people receive messages from you.
  – Email Address: enter your email address (username@ptd.net).
  – Password: enter the corresponding password.
  – Description: in the information will appear automatically.
• When click done, select ‘Next’ button.
• The iPhone will attempt to verify your information.
• If successful, you’ll be back to Mail, Contacts, Calendars, and your PenTeleData e-mail account will appear.
• Select your PenTeleData e-mail account (It may appear as Ptd.net login, unless manually changed in the above steps).
• When the account information appears, scroll down and select ‘Advanced tab’
• Under ‘Incoming Settings’, enable ‘Use SSL’.
• You are now finished and can return to your ‘Desktop’.

Configure PTD Email Account on Outlook 2011 (Mac)

If you already have an existing POP3 server account created, please do not remove the account as this will cause all dated email to be permanently deleted.

• Begin by opening up Outlook 2011.
• Once the program is open the ‘Add an Account’ wizard will open.
• Click ’email Account’ to continue.
  – Email address: enter your username followed by ‘@ptd.net’ in the field.
  – Password: enter the password that corresponds to you username. When typing your password only a series of ‘xxxx’ will appear for the password confidentiality.
  – User name: enter the beginning part of your PenTeleData email address.
  – From the Type: drop down box select ‘IMAP’.
  – Incoming server: enter ‘promail.ptd.net’ in all lower case.
  – Outgoing server: enter ‘promail.ptd.net’ in all lower case.
• Place a check in the box next to Override default port and change the port to 587.
• When your screen looks like the window below, click ‘Add Account.’
• For those security conscious customers or customers normally accessing e-mail over wireless connections (Secure or non-secure), please place a check mark in ‘Use SSL to connect.
• Click More Options.
• Select ‘Username and Password’ from the Authentication drop-down box.
  – User name: enter the beginning part of your PenTeleData email address.
  – Password: enter the password that corresponds to you username in the field. When typing your password only a series of ‘xxxx’ will appear for the password confidentiality.
• When your screen resembles the window below click OK.
• You will now return to the Accounts screen.
• Click on the close button.

Setup or Configure PTD Email on Outlook 2007 (Windows)

• Open Microsoft Outlook by either selecting the ‘Microsoft Outlook’ icon from the Windows Desktop.
• Select ‘Account Settings’ from the Tools menu.
• The Microsoft Outlook Account Settings window will now appear.
• Click on the New button.
• Place ‘check’ in the box next to Manually configure server settings or additional server types and click Next.
• Place a dot next to Internet email and click Next.
  – Your Name: enter your name as you would like it to appear when people receive email from you.
  – Email Address: enter your username followed by ‘@ptd.net’ in the field.
  – Account Type: select ‘IMAP’ from the drop down box.
  – Incoming Mail Server: enter ‘promail.ptd.net’ in all lower cases.
  – Outgoing mail server (SMTP): enter ‘promail.ptd.net’ in all lower case letters.
  – User Name: enter the beginning part of your PenTeleData email address, the ‘@ptd.net’.
  – Password: enter a password that is consistent with your username in the field. When typing your password, only a series of ‘xxxx’ will appear for password confidentiality.
• When your screen looks like the window below, click the More Settings button.
• Click on the ‘Outgoing Server’ tab on the top of this window.
• Place a ‘check’ next to My outgoing server (SMTP) requires authentication.
• Then click on the Advanced tab.
  – Outgoing server (SMTP): type ‘587’.
• When you are finished click OK.
• Use the following types of encrypted connections (located under ‘Incoming Server (IMAP)’ and under ‘Outgoing Server (SMTP)’ Select the drop down option and select ‘SSL’.
• You will now be returned to the ‘Add New email Account’ window, click Next to continue.
• The ‘Add New email Account’ wizard has now been completed.
• Click Finish to close the wizard.
• Now you will return to the Account Settings window, click on the Close button.

How to Using PTD Net webmail ?

PTD (PenTeleData) webmail is provided a brief tutorial of the more commonly used functions of the web based e-mail system. In the event that you have a question, or trouble accessing your e-mail account using My Penteledata webmail.

Composing New Message

• To create a new e-mail, click on ‘New Message’.
• Enter the e-mail address you also want to send, enter a message in the body.
• When done, click ‘Send’.

Adding Attachments

• If you wish to add a file, picture or other form of attachment, simply choose the paper clip option to browse.
• And select what file you wish to attach to your message.

Deleting a Message

• If you want to delete a message, you have several options.
• Select your message.
• Choose one of the following delete options.

Deleting Multiple Messages

• Choose which messages you would like to delete by individually selecting the checkbox to the left of each message.
• For those wishing to clear an entire folder, you can choose the upper most checkbox.
• When done select the delete option.

Change Password

• If you want to change the password for your PTD email address, you can access it directly by clicking ‘Account Management‘.
• Click the ‘Change your password’ at the top right of the webmail.
• This will bring you to the Account Management page where you can make the change.

Changing Profile Image

• You have the ability to upload a profile image.
• It is recommended to use a minimum size of 280px x 280px.
• Click done.

Contact List

• To create a contact list in webmail, click the ‘Contacts’ tab.
• In the box labeled ‘New List’, type in a name for the new list’.
• And click ‘Enter’ to create.
• To add an e-mail address, place a checkmark to the left of the e-mail address to add, and then click ‘Assign List’.
• A new list can be created or an existing one is in use.
• Then click ‘Done’ to finish.

E-mail Forward

• To set up an e-mail, click Gear and select ‘Settings’ Accounts.
• Click on the e-mail address listed scroll to ‘Access your mail elsewhere’ type the e-mail address you want to forward it to.
• And click ‘Add’.

Blocked and Allowed Senders Settings

• If you are having issues with Spam, click on the gear and select Settings > Blocked and Allowed Senders.
• And add either addresses or the e-mail domain.
• You can also allow addresses and domains.

E-mail Filters

• E-mail filtering is the processing of e-mail to organize it according to specified criteria.
• Mostly, this refers to the automated processing of incoming messages.
• E-mail is organized or discarded by using filter criteria such as subject lines, the sender’s e-mail address, e-mail content, date, size, etc.
• Click on ‘Add a filter’ and then choose Basic or Advanced to continue.
• Mail filters operate on inbound e-mail traffic.
• Inbound e-mail filtering includes scanning messages to users protected by a filtering system.
• Add a ‘Filter Name’.
• The ‘Filter Name’ is a description of the rule being created and is used to label the filter in the event there is more than one listed.

Export & Import Contact on PTD net webmail

You can import PTD contact lists and address books that are comma-separated (.csv) or saved in a .vcf file. After the contacts are imported, they are alphabetized by first name in your address book.

Export Contacts

• You can export your address books to several file formats (.csv, ldif, vcf).
• Choose ‘Export’ from the options under ‘Display Name’.
• Select the format and click ‘Export’.
• From the ‘Opening contacts’ pop-up.
• Select ‘Save File’.
• Click ‘OK’.

Import Contact

• Go to ‘Contacts’ > ‘Display Name’ > ‘Import/Export’.
• Click ‘Import’, then Browse, and locate the .csv/.vcf file to import and select.
• Click ‘Open’.
• And click ‘Import’ option.
• Import may take a few minutes depending on the size of the file.
• When the import is complete, click ‘Contacts’ to review the additions.

Depending on how the other e-mail program was configured, it is possible for the contacts list to not import properly. If the list does not appear, you will need to manually modify the webmail program information.

Contact Support and Email on PenTeleData

PenTeleData offers 24 x 7 assistance plus guaranteed response and repair times for commercial customers with contracted specialized support. Call us toll free at 877-478-3622.

Contact information related to PTD (PenTeleData) customer service, customer support and technical support can be found info below. Please feel free to update any of the PenTeleData customer support information to make sure the site is kept as current as possible.

Address
540 Delaware Avenue
P.O. Box 197
Palmerton, PA 18071
United States

Phone Number
1-800-281-3564

Email
prosales@corp.ptd.net
support@corp.ptd.net
custserv@corp.ptd.net

Fax
610-824-4435

What Services does PTD Offer?

PenTeleData is a convenient, low-cost, residential internet service access service that gives you the right connections to the world’s largest computer network: the Internet.

• High Speed Internet
• DSL Internet
• Personalized training sessions
• Dial-Up
• Emailbox
• Mail-Me
• PenTeleData Community Wi-Fi Hot Spot Access
• PenTeleData I.T. Services
• Computer repair
• PenTeleData Easy Pay
• Wireless home networking
• Bankruptcy
• Virus and spyware protection
• Software installation
• Post-Dated Checks
• Termination of Service

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