Kinect webmail New Zealand - How work Kinect webmail

Do you have any information about Kinect webmail?, No need to worry if you don’t have one, because here we share some useful info about Kinect webmail login, email setup, register account, import and export email, reset email & password and more information.

Contents Overview

What is Kinect webmail ?

The Kinect webmail account allows you to receive and send emails from anywhere in the email app of your choice. However, you need to have a Trustpower network connection to send emails. Your Kinect Email is set up this way for security reasons, so if your account was compromised it could be used to send spam or malicious emails.

Kinect email page statistics, site age, rank are also listed to make it easier for you. Here in the email you can use your username and password to account the username. If you are a new user or forgot your password for Kinect Email, try creating a new account or resetting the password option.

Kinect – Trustpower Webmail login

You must have a username and password to connect to Kinect webmail.

kinect webmail nz login

To get started using the webmail account, you click Login in the top right hand corner of the Trustpower website link.
Then click on Webmail at the bottom left corner of the drop down screen.
Open this link webmail.kinect.co.nz.
Enter your Username and Password.
Then click on the ‘Login’ button.

Forgot or Change Kinect webmail Password

If you want to change the Kinect email password, check out this guide and you can change your Kinect Email Password in just a few steps through your webmail account.

First, log in to your webmail account using your normal Kinect email password.
Select the settings icon on the left, and then select the password.
Enter your current password and new password and in the Confirm New Password section, enter the new password of your choice.
Click Save to update the changes.
You will now be able to login to your webmail account with your new password.
If you are unable to login to your webmail account or have forgotten your password, please contact us and they can reset your password for you.

Forgot password

If you have forgotten your password, you can read this guide on how to reset an account online password. Just in case you forget your online account password, we’ve made it very easy to reset it. The following step-by-step guide provides guidelines for changing your password.

Select the Login option in the upper right corner of the Trustpower website.
And click on Forgot Password option.
Then enter your email address and click the ‘Submit’ option.
A message will appear saying ‘Now you have been sent an email’.
You will receive an email with this topic, please reset your password.
Follow the email link to change your password.
Trustpower’s website will open and you will be able to submit and confirm a new password.
Once you click submit your account will open an online account and you can login using your updated password.
You will receive another email confirming that your password has changed successfully.

Kinect Webmail (Email) Server Settings

If you’re looking for help setting up your Kinect email address on other devices like iPhone, iPad, tablets and Android phones, you can. However, Trustpower does not offer technical support for these devices, only the configuration details you need to set up an email account.

Your username will be your email address without @kinect.co.nz and the password you will have chosen when you sign up.

Depending on your device / mail client, you can set your emails as POP3 or IMAP. If you plan to use your email address on multiple devices, it is recommended that you use IMAP only because messages will sync across devices.

	Incoming – POP3	Incoming – IMAP	Outgoing
Account Type	POP3	IMAP	SMTP
Server Hostname	pop3.kinect.co.nz	imap.kinect.co.nz	smtp.kinect.co.nz
Port	995	993	465 (or 587 with TLS)
SSL	Enabled	enable	Enabled
Authentication	Password	Secure	Password

The web site is available on our website for the time you need to send an email when you are out of your trustpower network connection.

Your Kinect Email is set up this way for security reasons, so if your account has been compromised it cannot be used to send spam or malicious emails.

What is the difference between Kinect SMTP vs POP3 ?

SMTP – Simple Mail Transfer Protocol

Considered one of the protocols used for sending and receiving email messages. SMTP is used to send email to a client (inbox) or to redirect it between servers.

SMTP is used to push emails to other servers, and especially in cases where the sender and recipient use different providers.

POP3 – Post Office Protocol

POP3 is a Trustpower protocol that is used to track emails to receive emails from the server, it works between the client (inbox) and the server only. You can use both SMTP and POP3 protocols to send and receive emails on a daily basis when you want to send emails.

IMAP (Internet Access Message Protocol) is another protocol that can be used to receive emails from a server instead of POP3 and works very similarly.

Currently Trustpower mainly uses POP3 and SMTP. IMAP services are available but you do not support configuring this in addition to providing the required settings.

How to Setup Kinect (Trustpower) email on iPhone ?

To set up Kinect Email via your iPhone you will need to follow the guide through the steps below to set up your convenience email on your iPhone.

First Go to your Settings app and find Mail option.
Select Accounts, and then Add Account option.
You will see options to select the type of email account select Other option.
Then select ‘Add Mail Account’ option.
Enter the details of the New Account and then Next button.
– Username: Enter the account name
– Email Address: Enter your @kinect email address
– Password: Choose you selected on sign up
– Description: This will be auto filled after you submit the email as kinect.co.nz
Select IMAP and enter the Incoming Mail Server and Outgoing Mail Server details as follows, then press Save option.
Incoming Mail Server settings:
– Hostname: imap.kinect.co.nz
– Username: Enter your email username excluding the @kinect.co.nz
– Authentication: The password you chose on signup
Outgoing Mail Server Settings:
– Hostname: smtp.kinect.co.nz
– Username: Enter your email username excluding the @kinect.co.nz
– Authentication: The password you chose on signup
Open you Mail app and you will see your Kinect account.

Setup Kinect email account on Microsoft Outlook

To Set Up Kinect email on Microsoft Outlook 2013 To set up your email accounts on Microsoft Outlook, please follow the step-by-step guide below.

First, open your Microsoft Outlook.
And click on File > Info > Account Settings then select Account option and Settings in the drop down box.
On the E-mail tab select ‘New…’ option.
In the Add New Account dialog box select your service E-mail Account, and then Next button.
In the Add New Account select Manually configure server settings or additional server types, then Next button.
Select Internet Email, and then Next button.
Fill in the following information for your user and login. And under Server Information you must select your account type as IMAP – you must configure the following settings:
– Incoming mail server: imap.kinect.co.nz
– Outgoing mail server: smtp.kinect.co.nz
– Username: Your username excluding @kinect.co.nz
– Password: The Password you choose on sign up
Do not tick Logon using Secure Password Authentication (SPA).
Select More Settings, then Outgoing Servers tab and tick My outgoing server (SMTP) requires authentication.
Select ‘OK’ option, and then Next button, by complete the set up with Finish option.

How to Set up Kinect email on Apple Mail ?

If you need help setting up your email account on Kinect Email account, please follow the step-by-step guide below and mail to Apple.

First, open your Apple Mail (file, edit, view menu option).
Click on Mail then on Add Account option
If you have not set up your apple account before this step will occur automatically (icloud, exchange, google, yahoo!, AOL, outlook etc).
Choose which type of mail account you wish to add.
To set up your Trustpower email account you will need to select Add Other Mail Account.
Then click Continue button.
Enter your email account address and click Create option.
For the Incoming Mail Server Info you will need to input the following settings:
– Account Type: IMAP
– Mail Server: imap.kinect.co.nz
– User Name: Enter your username excluding @kinect.co.nz
– Password: Choose the Password you chose on sign up
Click Next button.
For the Outgoing Mail Server Info you will need to input the following settings:
– SMTP Server: smtp.kinect.co.nz
– User Name: Enter your username excluding @kinect.co.nz
– Password: Choose the Password you chose on sign up
You will now see your mailboxes appear in your apple mail inbox.
If you have any additional accounts set up in your Apple Mail, a new mailbox will appear called kinect.co.nz.

How to Setup Kinect email on Mozilla Thunderbird ?

If you need help setting up your email account on Kinect Email account, please follow the step-by-step guide below and mail to Mozilla Thunderbird.

To set up your email account with Mozilla Thunderbird follow the steps guide below.

Open your Mozilla Thunderbird on devices.
And select the Tools menu, and then select Account Settings.
Select Account Actions then Add Mail Account option.
Enter in your details and select Continue button.
– Name: Enter the name you would like your emails to appear from
– Email address: Enter your username excluding @kinect.co.nz
– Password: Choose the password you chose on sign up
When the dialogue box finishes running this box well appear, and then click Done button.
Now your email should be set up to send and receive emails from your @kinect.co.nz email account.

How to Using webmail inbox on Kinect (Trustpower) ?

You will be automatically redirected to your inbox when you log in to your webmail account. You’ll be able to see a list of all emails in your inbox. You must select an email to open it and the body of the message will be displayed in the field to the right.

Once you have selected a message, you can reply, forward and delete it by selecting the buttons above.

Create a new email

To create a new message you have the option to select a new email icon on the left.
Enter the recipient’s email address in the To field.
You can add more than one address by typing a semicolon (;) between each address.
Click the + icon next button to the two fields to add CC or BCC.
And write your message.
You can adjust the font and format of your message using the buttons above the message body.
Click Send at the bottom of the message when your email is ready.

Add an Attachment

Add an attachment by clicking Attach a file on the right hand side of your message corner.
Select the file you want to attach and click and Open.
The attachment will then show on the right hand side.
To remove the file click the ‘x’ next to it.

Save Message as a Draft

Save the message as a draft by clicking Save as Draft at the top of the message.
To review and send a saved message, and click Drafts in the folder list.
And select your saved message.
You can now edit and send the message as if it was new.

Reply to a Message

Select the message you want to reply to and click the Reply button above it.
You can add attachments or save as drafts the same as if you were sending a new message.
Click Send when your email is ready.

Set up Auto reply for your Kinect webmail

If you need help setting up your Autoreply message for your Kinect email when you’re out of office or on vacation, you can follow the instructions below and do so.

Log in to your webmail account first.
Select the Settings icon option on the left, then select Filters option.
Select the Create option in the top bar. and make sure you enter a name for your filter and change the scope in all messages. Under Actions, select the answer with the message.
In the Message Body section, type your message. and make sure you include the subject of the message and enter your email address in the My Email Addresses section.
Once you’re done select the save option.
When you want to remove your Autoreply, navigate to the Filters section again and select your Autoreply filter.
To remove it, you can either choose Delete in the top bar, or tug the button next to Enable Filter, which means you can use this filter again in the future.

Contact Support and Email on Kinect (Trustpower)

If you are experiencing an outage for any of your Trustpower services, please check below information phone call and which lists all the known power, internet, phone and gas outages nationwide.

Call us on 0800 87 87 87 to report any fault not listed above, to ask us for information and advice, or to register for Faults Updates.

For Customers in the Vector area of Auckland please call Vector directly on 0508 VECTOR (0508 832 867) or check Vector’s Outage Page here.

Their Faults Dispatch team are in constant contact with all Network Owners to ensure the most efficient attention is given to your fault, restoration of power, and fault updates.

The Faults map is regularly updated to give you the latest information obtained from the Network Owners.

Postal Address

Private Bag 12023
Tauranga Mail
Centre
Tauranga 3143 NZ

Email

Free Faults Updates

Sign up for free fault updates and you will receive text or phone with any status updates until power is restored. You can choose whether you prefer text or phone calls. You can stop updates at any time by texting “Cancel” or by pressing “2” when you receive an updated phone call.

Follow these simple steps to register for fault updates: If the power goes off, call 0800 87 87 87, press “1” for electrical faults and follow the instructions.

What is Kinect (Trustpower) ?

Trustpower Limited (Kinect) is known as a New Zealand power generation and electricity retail company, listed on the New Zealand Stock Exchange.

They considered to be New Zealand’s fifth largest electricity generator (in terms of megawatt capacity, GWh output and revenue) and the fourth largest electricity retailer (in terms of number of customers).

In New Zealand, Trustpower now has 29 hydro-power schemes, with a total of 47 power stations.

Trustpower operates a multi-product retail business in New Zealand, including electricity, gas and telecommunications products, with approximately 270,000 electricity customer connections, 38,000 gas customer connections and 91,000 telecommunications customer connections.

What Services does Kinect (Trustpower) offer ?

Power
Power and Gas
Solar Buddies
Power and Broadband
Plan Builder
Recruitment Partner
Power, Gas and Broadband

Trustpower (Kinect) pricing

They sometimes have to bill for services over and above your normal power or gas supply charges.

So to help avoid unexpected costs, we have listed the service fee pricing schedule, which you can see below.

Administration Fees

Disconnection Notice Fee: $18
Final Disconnection Notice Fee: $20
Missed Arrangement Fee: $10
Credit Card Payment Fee: 0.8%
NZ Post Processing Fee: $2.13
NZ Post Lodgement Fee: $3.16

Electricity

Disconnection: $45 / $45 / $45
Credit Disconnection: $45 / $45 / $45
Manual or Automated Reconnection – Business Hours (Week days between 8am and 4pm): $45 / $45 / $45
Manual Reconnection – After Hours (Week days between 4pm and 8am, weekends and public holidays): $118 / $190 / $290
Automated Reconnection – After Hours (Week days between 4pm and 8am, weekends and public holidays): $45 / $45 / $45
Manual or Automated Credit Reconnection – Business Hours* (Week days between 8am and 4pm): $45 / $45 / $45
Manual Credit Reconnection – After Hours* (Week days between 4pm and 8am, weekends and public holidays): $138 / $210 / $315
Automated Credit Reconnection – After Hours (Week days between 4pm and 8am, weekends and public holidays): $45 / $45 / $45
Contractor Visit Fee (the contractor visits but does not complete the job) Refer to fees above