iiNet webmail – Complete guide about iiNet webmail login

Do you have any information about iiNet webmail?, No need to worry if you don’t have one, because here we share some useful info about iiNet webmail login, email setup, import and export email, reset email & password and more information.

What is iiNet webmail ?

iiNet webmail allows users to keep their emails, contacts and calendars in a safe place. Properly in your web browser, you can access iiNet mailboxes. They can manage, modify and even monitor your data with or with the help of email. iiNet can work on optus network, including its ultra-fast 4G Plus network.

With mobile device doubling as a calendar, bank card, email, notepad, camera, newspaper, personal trainer you name it. When choosing the right plan to power your phone.

iiNet webmail Login

You will need your email address and password to login to iiNet webmail. You can login to iiNet webmail by following the steps given below.

• First Open this webpage link webmail.iinet.net.au.
• Enter your email address and valid password.
• And click on the ‘Login’ button.

Forgot or Reset iiNet webmail Password

• First go to this webpage link to access password reset tool.
• Enter your username, date of birth and mobile number on your iiNet account in the field.
• Choose a Recover Password to receive a password reset email.
• This will send to the email address listed on your iiNet account.
• If you don’t know or have a mobile number listed on your iiNet account, and choose a Don’t know this mobile number?
• Enter your Username and Date of Birth, then chose either I pay by credit card OR I pay by direct debit.
  – For “I pay by credit card”, enter the card number and card expiration for your iiNet account credit card.
  – For “I pay directly by debit”, fill in the account number and BSB for your iiNet account bank account.
• And you can Recover Password to receive a password reset email.

How to Change iiNet Email Account Password ?

Change password

• Open this webmail login page.
• First Your Username and password do log in the Toolbox.
• Select on ‘My Account’ from the navigation bar.
• Choose a Change password from the Actions menu.
• Choose the Username of the you want to issue a New password from the drop-down menu.

A guide to why you can’t send email to iiNet

Please follow the step below and proceed to Next step by step guide if the give persists.

Check your appendage size

• If you have a large file attachment in the email, try sending a test email without any cache.
• File attachment size should not exceed 20 MB.
• If you need to send biggest files over the Internet, consider a file sharing service such as Hoghtail.

Test in iiNet webmail

• Log in to iiNet webmail.
• If you have failed to log on to the forgotten password, retrieve your new password.
• Send yourself a test email and wait a watch if it reach in your webmail inbox.
• If you can’t log in to webmail or you didn’t receive your test email, please call on 13 22 58 mid 24 hours for further assistance.

Team Assistance

• Contact on the 13 22 58 for a extra Assistance.

iiNet Email IMAP, POP and SMTP server Settings

iiNet can check your email and send messages using other email programs (like Mailspring, Outlook Express, Apple Mail, or Mozilla Thunderbird etc). Using desktop email applications can improve your workflow. It usually offers more options, and when you disconnect from the Internet.

To access your iinet.net.au email account from the desktop email program, make the following IMAP and SMTP settings:

IMAP server settings

Incoming server settings

• Protocol: IMAP
• Username: iiNet email address
• Password: iiNet email address password
• Mail server: mail.iinet.net.au
• Port & security type: 993 & SSL (for Apple devices), 143 & STARTTLS/TLS (for all other devices)
• Authentication: Enabled/password

Outgoing server settings

• Require sign in: Yes
• Username: iiNet email address
• Password: iiNet email address password
• SMTP server: mail.iinet.net.au
• Port & security type: 587 & SSL (for Apple devices) or STARTTLS/TLS (for all other devices)
• Authentication: Enabled/password

SMTP server settings

• SMTP Server: smtp.iinet.com
• Port: 465 or 587 (if you have trouble sending email, please use 587)
• SSL Required: Yes
• SMTP Authentication: Required.

Use the “Use same settings as my incoming mail server” option.

POP sever settings

• POP Server: mail.iinet.com
• Port: 110
• SSL Required: off

Port server settings

TLS/SSL Encrypted ports

• Port type: Incoming (POP)
• Port number to use: 995
• Enable TLS/SSL?: Yes
• Requires Authentication?: Yes, username and password

• Port type: Incoming (IMAP)
• Port number to use: 993 (or 143 for STARTTLS)
• Enable TLS/SSL?: Yes
• Requires Authentication?: Yes, username and password

• Port type: Outgoing (SMTP)
• Port number to use: 465
• Enable TLS/SSL?: Yes
• Requires Authentication?: Yes, username and password

• Port type: Outgoing (SMTP roaming server)
• Port number to use: 587
• Enable TLS/SSL?: Yes
• Requires Authentication?: Yes, username and password

Unencrypted ports

These settings do not use encryption, but will be used during email troubleshooting.

• Port type: Incoming (POP)
• Port number to use: 110
• Enable TLS/SSL?: No
• Requires Authentication?: Yes, username and password

• Port type: Incoming (IMAP)
• Port number to use: 143
• Enable TLS/SSL?: No
• Requires Authentication?: Yes, username and password

• Port type: Outgoing (SMTP)
• Port number to use: 25
• Enable TLS/SSL?: No
• Requires Authentication?: Yes, username and password

• Port type: Outgoing (SMTP roaming server)
• Port number to use: 587
• Enable TLS/SSL?: No
• Requires Authentication?: Yes, username and password

iiNet Mailbox Size Limit

The mailbox quota for iiNet Group email addresses is 1GB. You will be notified that you need to reduce the size of your mailbox, otherwise you will receive emails and may have difficulty receiving.

iiNet has implemented a policy of deleting messages that have not been accessed by customers to avoid the accumulation of junk files on the mail server extended period of time.

The following table applies the current message deletion policy to the mail server:

• Inbox: Unread email is deleted after 12 months. Read email is never purged.
• Trash, Junk, Spam, Unwanted: All email in folders named Trash, Junk, Spam or Unwanted is deleted after 1 month.
• Held Messages (Spam System): All emails are deleted after 2 weeks.
• Other folders: Email never deletes another folder.

How to Setup iiNet Email on Windows 10 Mail ?

Need help setting up iiNet email account on Windows 10 Mail? So you can configure your iiNet email to Windows 10 Mail by following these simple steps. For this you have to follow the complete steps given below.

To Setup on Windows 10 Mail

• First search for Mail in the search bar and click the envelope icon to open Windows 10 Mail.
• If this is your first time using the program, you can see a Welcome screen.
• And click on the Add Account option.
• If you don’t see this screen, easy click Accounts.
• Click Add Account in the settings menu that appears on the right hand side of the screen.
• Click Advanced Setup.
• Tap Internet Email.
• Enter the following details for your email address and account:
  – Email address: Enter your iiNet email address
  – Username: The characters in your iiNet email address before “@iinet.net.au”
  – Password: Choose your iiNet email address password
  – Account name: The account name that will appear in your Windows 10 Mail app
  – Send your messages: The name that will appear on emails you send
• If your email address doesn’t end in “@iinet.net.au”.
• Enter the following details for the Incoming and Outgoing email server and Account type:
  – Incoming email server: mail.iinet.net.au
  – Account type: IMAP4
  – Outgoing (SMTP) mail server: mail.iinet.net.au
• They recommend IMAP server settings if you use multiple devices, otherwise POP3 will work for you.
• Tick the checkboxes next to the following:
  – Outgoing servers: Authentication
  – Username: Enter your username and password for sending emails
  – Require SSL: Incoming emails
  – Require SSL: Outgoing emails
• Click Sign in and you are click on done button.

You will now be able to select your mailbox from your list of accounts. You send a test email to and through the iiNet email address to make sure it works. If your email does not work, please call 13 22 58 for hand.

How to Setup iiNet Email account on Windows 7 Mail ?

Need help setting up iiNet email account in Windows 7 Mail? So you can configure your iiNet email to Windows 7 Mail by following these simple steps. For this you have to follow the complete steps given below.

To Setup on Windows 7 Mail

• If you have another email account, send a test email to the email address you are setting up.
• You ask a friend or family member to send you an email.
• Open Windows Live Mail and choose on Tools > Accounts.
• If you see the menu bar shown below, tap the ALT key on your keyboard to make it visible.
• Select on Add option.
• Press on the Email Account, then and then click Next button.
• Enter the following information details below:
  – E-mail address: Enter your iiNet email address
  – Password: Choose your iiNet email address password
  – Display Name: Enter your name as you’d like it to appear on emails you send
• Ensure that Manually configure server settings for e-mail account is ticked, and then hit Next.
• Enter the following information details below.
• If your email address doesn’t end in “@iinet.net.au”.
  – Incoming server: IMAP
  – Incoming server: mail.iinet.net.au
  – Port: 143
  – Server requires a secure connection (SSL): Ticked
  – Log on using: Clear text authentication
  – Log in ID: Your iiNet email address without the “@iinet.net.au”
  – Outgoing server: mail.iinet.net.au
  – Outgoing port: 587
  – Server requires a secure connection (SSL): Ticked
  – Outgoing server requires authentication: Ticked
• Click Next then Finish button.
• Once you completed your email setup, then click on Sync in the menu ribbon and then select All email accounts.
• This should download any available mail on the server to your Windows Live mailbox.
• If your test email arrives in your inbox, you know your email account is up and running.

Setup iiNet Email on iPhone and iPad Email (Apple iOS Mail)

Need help setting up iiNet email account on the iPhone and iPad Email (Apple iOS Mail)? So you can configure your iiNet email to iPhone and iPad by following these simple steps. For this you have to follow the complete steps given below.

Setup iiNet email

• First click On the home screen, then tap the Settings icon.
• Go to your Passwords & Accounts.
• Click on Add Account.
• Tap Other.
• Tap Add Mail Account.
• Fill in the following information details and then click Next button.
  – Name: Enter the name that appears on emails you send
  – Email: Enter your iiNet email address
  – Password: Choose your iiNet email address password
  – Description: The account name that will appear in your Apple Mail app
• Your email should automatically set up.
• If your email doesn’t set up automatically, tap IMAP at the top of the screen.
• The Incoming and Outgoing Mail Server details should fill in automatically, so confirm they match the following before click on the Next button:
  – Host Name: mail.iinet.net.au
  – Username: Enter your iiNet email address without “@iinet.net.au”
  – Password: Choose your iiNet email address password
• If your email address doesn’t end in “@iinet.net.au”.
• Last click on Save to finish button.

Setup and Configure iiNet Email on Android OS Device

Need help setting up iiNet email account on Android OS Device? So you can configure your iiNet email to Android OS by following these simple steps. For this you have to follow the complete steps given below.

Set iiNet email

• First Open Gmail and select the menu icon.
• Select Settings.
• Click on Add account.
• Select Other option.
• Enter your iiNet email address and press on Next button.
• Select Personal (IMAP) server.
• Enter your iiNet email address password, then click on Next button.
• Change the Incoming Server to “mail.iinet.net.au” (if your email address doesn’t end with “@iinet.net.eu”).
• Change the Outgoing server settings as follows then click on Next button.
• You may only be able to enter the SMTP server at first, then you will be prompted to confirm the Port.
• Security Type settings after tapping “Next” button.
  – SMTP Server: mail.iinet.net.au (if your email address doesn’t end with “@iinet.net.eu”)
  – Port: 587
  – Security Type: STARTTLS
• Select your desired Sync frequency and notification preferences, then click on Next button.
• Adjust the Account name and Your name as desired, then tap Next to finish.
• You can now be able to access and use your iiNet email through the Mail app.

How to Setup and Configure iiNet Email on Mac Mail ?

Need help setting up iiNet email account on Mac Mail? So you can configure your iiNet email to Mac Mail by following these simple steps. For this you have to follow the complete steps given below.

Set iiNet email on Mac Mail

• First Open your Mac Mail.
• Click Mail in the top menu bar, then choose Accounts.
• In the right-hand column, then select Add Other Account option.
• Click on Mail account.
• Enter the following details before click Sign In button:
  – Use Name: Enter your name as the emails that you send.
  – Email address: Enter your iiNet email address
  – Password: Choose your iiNet email address password
• If any kind of error occurs, enter the following settings before clicking Sign In.
• If your email address doesn’t end in “@iinet.net.au”.
  – Email address: Enter your iiNet email address
  – User Name: Leave as “Automatic”
  – Password: Choose your iiNet email address password
  – Account Type: IMAP
  – Incoming Mail Server: mail.iinet.net.au
  – Outgoing Mail Server: mail.iinet.net.au
• Confirm the apps you want to use with your iiNet email account and then tap Done button.
• Close the Accounts window to finish button.
• Click Mail in the top menu bar and then click Preferences.
• The popup window, click the Accounts tab and select your email address from the left-hand column.
• You in sure Enable this account is ticked.
• To check that all your other details were entered correctly when you set up the mailbox.
• Click the Server Settings tab.
• Untick Automatically manage connection port settings for both your Incoming and Outgoing mail server following settings:
  – Incoming Port: 993
  – Use SSL: Ticked
  – Authentication: Password
  – Outgoing Port: 587
  – Use SSL: Ticked
  – Authentication: Password
• Close the Preferences window and check your inbox again so that you have completed set up.

How to Setup and Configure iiNet Email on Mozila Thunderbird ?

Need help setting up iiNet email on Mozila Thunderbird? So you can configure your iiNet email account to on Mozila Thunderbird by following these simple steps. For this you have to follow the complete steps given below.

Set iiNet Email

• First Open Thunderbird and select the Menu icon three horizontal lines in the top right-hand corner.
• For Mac users open Thunderbird and choose File from the top menu bar.
• Select New, then select Existing Mail Account.
• Enter the information details as follows.
  – Your name: Enter your name as you’d like it to appear on any emails you send
  – Email address: Enter your iiNet email address
  – Password: Choose your iiNet email address password
  – Remember password: Ticked
• Select Configure manually and enter the following settings. If your email address doesn’t end in “@iinet.net.au”.
  – Incoming Protocol: IMAP
  – Incoming Server: mail.iinet.net.au
  – Port: 993 (for Apple devices) or 143 (for all other devices)
  – SSL: SSL/TLS (for Apple devices) or STARTTLS (for all other devices)
  – Authentication: Normal password
  – Username: Enter your iiNet email address
  – Outgoing Server: mail.iinet.net.au
  – Outgoing Port: 587
  – SSL: STARTTLS
  – Authentication: Normal password
  – Username: Enter your iiNet email address
• Last click on Done to finish button.

Setup and Configure iiNet Email on Outlook 2016

Need help setting up iiNet email on Outlook 2016 software? So you can configure your iiNet email account to on Outlook 2016 by following these simple steps. For this you have to follow the complete steps given below.

• Open Outlook and click File in the top left-hand corner.
• Select Information from the left-hand list.
• And then click Add Account.
• The pop-up window, enter your iiNet email address in the text box, then press to Connect.
• Enter your Password and choose Connect option.
• Microsoft Outlook will automatically check your email settings and report back with any errors, such as if your email address or password is entered incorrectly.
• If an error is found or settings could not be automatically detected, you should select Change Account Settings and correct your details.
• Last click on Done to finish button.

iiNet email Complete information for webmail guide

• Account Name
  This is your email address; You use it to log in to webmail.
• Quota
  This bar shows you how much storage space is left for your email account. The mailbox size limit for an iiNet Group email address is 1GB.
• Real Name
  Here you can type your name on all the emails you want.
• Reply To
  Here you can specify a different reply email address for your login. Replies to emails you send will be sent to that address instead.
• Display Email Images
  Toggle this switch to enable or disable automatic display images in emails.
• Automatic Draft Save
  Toggle this switch when composing emails Enable or disable automatic saving of drafts.
• Notifications
  Toggle these switches to customize checking and warning methods for new emails.
• Delete Trash on Logout
  Toggle this switch to enable or disable the automatic deletion of all emails in the Trash folder once you have logged out of webmail.
• Default View
  Select 2 pane or 3 pane view from the drop-down menu to adjust the look of your webmail inbox.
• Enable message preview
  Toggle this switch to enable or disable email previews.
• Enable Preview Popup Plugin
  3 Toggle this switch to enable or disable the popup plugin for Pane View.
• Interface Language
  Choose your preferred language for the main buttons of the iiNet webmail interface.
• Date Display
  Select the display format for the “received” date of emails in your inbox.
• Messages per page
  Select the number of messages to display per page in your inbox.
• Timezone
  Specify the time zone for your location.
• Signature
  Here you can specify a message that will be added to the end of each email you send via iiNet webmail. You can use plain text or HTML for your signature, but only one signature can be created.

Export Contacts in iiNet webmail using vCard

Export contacts on webmail

Follow these steps to save your contacts to a vCard file:

• Login on iiNet webmail.
• Choose on the Contacts tab in the top toolbar in webmail and then tick all contacts you’d like to export.
• Click the Export button.
• Tap Save File and then click on the OK button.
• Select the name and location to save your .vcf (vCard) file and click click to finish button.

Export contacts from Gmail

Add a contact

• On your computer, go to Google Contacts.
• At the top left, click Create contact.
• Click Create contact or Create multiple contacts.
• Enter the contact’s information.
• Click on Save button.

From a file

• On your computer, go to Google Contacts.
• At the left, click Import.
• Click Select File.
• Choose your file.
• Click Import.

Outlook 2016: Export contacts to vCard

• Create an email message in Outlook.
• Select the “Attach Item”> “Business Card”> “Other Business Card” option.
• Hold down “Shift” or “CTRL” and click the contacts you wish to include in the export.
• Click “OK” when finished.
• You need to create a folder on the desktop to capture your vCard files.
• In the “Attached” section of the fake email you created, you will have a bunch of files with an extension of VCF.
• You highlight all these files and drag them to the folder on your desktop.
• You will have your previous contacts in VCF or vCard format.

Export Contacts From Windows Mail

• Click Tools> Windows Contacts in the Windows Mail menu.
• Select Export in the toolbar.
• Make sure CSV (Comma Separated Values) is highlighted.
• Tap on Export.
• Open a new folder to retrieve the exported contacts.
• The name of the folder, such as “Windows Mail Contacts”, must be entered under the file name.
• Click on Save then press Next button.
• Make sure the fields of the address book you want to include.
• Windows Mail does not export first and last names separately, although there are first names and last names.
• Choose Name instead.
• Click on the Finish button.

Import Contacts in iiNet webmail using vCard

Import contacts to webmail

• Log in to iiNet webmail.
• Select Contacts in the top toolbar, and then click the Import button.
• Select the .vcf (vCard) file to import.
• Then click Open to finish button.

How to Hosted Exchange Import and Export Outlook Mailbox?

Outlook allows you to export your mailbox as a .pst data file which you can later import into your new mailbox profile.

Export mailbox to a .pst file

• Open your Outlook and connect your existing mailbox profile.
• Open the file at the top left and click Export.
• Tap on Import/Export.
• Select Export to File and then press Next.
• Choose Outlook Data File (.pst) and then click Next.
• In the tree usually select your name or email address top folder.
• Check the Insert all subfolders check box.
• Click on the Next button.
• Click Browse to select a different location to save your data file.
• Note the file path as you retrieve it later.
• Click on Finish button.
• You will be prompted to create a password for your data file.
• This is optional but recommended.
• Enter and repeat your password and then click OK button.
• This password cannot be retrieved. If you forget it, your exported data file will not open again.
• Will come to your computer while creating the .pst file.
• For large mailboxes everything will appear as you export.
• Export is complete, check that the “backup.pst” file appears in your save folder. Once it does, you may close Outlook.

Import mailbox from a .pst file

• Open Outlook and connect to your new mailbox profile.
• Go to File and click Export.
• Tap on Import/Export.
• Import another program or file, and then click the Next button.
• Click the Outlook Data File (.pst) and click the Next button.
• Locate the .pst file you first exported, then click Next.
• If you specified a password when exporting the data file, enter it now.
• Select the top folder in the tree and insert subfolders then click Finish.
• The contents of the Outlook data file will be imported into your new mailbox.

Add an Email Signatures, Attachments and Automatic Replies in iiNet webmail

Add Attachment

• Click New to create a new email.
• Insert and click on attachment to add attachment.
• Browse to and select the file(s) you wish to attach and click Open.
• The attachment should now appear in your message, below the subject line.
• To delete a connection, just click the cross next to it.

Email Signature

• To create an email signature, click on the cog menu on the right.
• Then click on Options.
• Click on Settings on the left-hand menu.
• Enter your signature using the field provided and then click on Save button.
• Click the Enter your signature icon when composing email.
• Then click Signature option.

Automatic (Out of Office) Replies

Automatic replies can be used to automatically respond to incoming emails and alert senders that you are unavailable.

• Click on the cog menu on the right.
• Select on Account and then Set up and automatic reply.
• Click on Automatic Replies.
• Enter the desired settings.
• Once you have entered your settings click Save at the bottom right-hand corner of the page.

Contact support and Email on iiNet

Sales

• 13 19 17
• sales@iinet.net.au
• Mon to Fri: 8am-11pm AEST
• Sat to Sun: 8.30am-8pm AEST
• National Public Holidays: 8.30am-8pm AEST

Technical Support

• 13 22 58
• support@iinet.net.au
• 24 / 7

Billing

• 13 22 58
• accounts@iinet.net.au
• Mon to Fri: 9am-9.30pm AEST
• Sat to Sun: 9am-6pm AEST
• National Public Holidays: 9am-8pm AEST

Head Office Address

• Attn: iiNet Support
  Ground Floor
  502 Hay Street
  Subiaco, WA, 6008 Australia

What is iiNet ?

iiNet is considered an Australian Internet service provider that offers plans and services on its own ULTRA broadband cable, FTTB and VDSL2 networks. It became part of the TPG Telecom Group in July, 2020.

iiNet was acquired by TPG in September 2015 for $1.56 billion but retained its retail brand name in the market. They acquired customer base with many smaller ISPs and then moved to the eastern states, acquiring ihug and OzEmail.

What Services does iiNet Offer?

Here you get all the event notifications that affect your internet service with iiNet. Do you have a problem that is not covered by the instruction here.

• Accounts & Billing
• Payments & Invoices
• WiFi
• Username & Password
• Manage my account
• Phone & Mobile
• Manage my services
• Safety & Security
• Landline Home Phone
• Broadband & WiFi
• NBN
• ADSL2+ & Naked DSL
• Ultra Broadband (VDSL/Cable/FTTB)
• Fibre to the Home
• Home Wireless Broadband
• Mobile
• NBN Phone & Netphone
• NBN Fibre Phone (FTTP only)

Read Also: VU webmail | Victoria University Student or Staff Email